Pathetic senior management and terrible work culture - Recensione dipendente - Dipendente anonimo presso Zenoti

1,0
25 mar 2019
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Wearing many hats, I was able to try out different responsibilities Free food, Company parties are good

Svantaggi

This is the worst product company I have ever worked at. From CEO to below, it is all favoritism driven. Everyone has their favorites and you get onsite opportunities, promotions, bonuses based on whether you are beautiful girl or you can be on the good side to the leaders. Customers are extremely frustrated with the product support and responsiveness to their requests. Multiple priorities and management is not able to clearly give direction. The client who makes most noise gets attention. No focus on retaining customers who are going away. Sales team makes commitments they want and then they leave jobs. Most sales team do not continue for more than one year. CEO doesn't care, don't come to meet team often and is probably waiting to sell this and get out You work hard on weekdays and weekends and bonuses always goes to who the CEO, VP and Directors like. Call it a product company, but it operates like a BPO shop. Heavy attrition. Good people do not even stay for more than one year.

avatar
Risposta di Zenoti
7y
As VP Of Services (India) and the person responsible for many of your claims, I'd like to address the points raised here. I am sorry that you had a negative experience with us. I must, however, clear your most upsetting accusation regarding biased behavior towards good looking 'girls' and 'yes sir' employees. More than 30% of our employees are women, with client facing roles comprised of just over 50% women. In analyzing international visits in 2018, the trend is not by gender, but seniority and years employed at Zenoti. All travel was done by employees with a minimum of 2 years. The only exceptions were two Directors, only one of whom is female. We send our best to meet clients. Period. As a woman, I will add that it's unfair and damaging to be so quick to characterize women as earning their success because of their looks and not their professional skills. Your other claims are also equally false. While we are not a perfect company we are one that values and respects our team members. We do wish you luck in your career and hope you find what you are looking for.

Esplora altre recensioni su Zenoti

5,0
11 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I recently wrapped up my time at Zenoti, and overall it was a really positive experience. The team is full of smart, supportive people who genuinely care about the work they do. I always felt like my contributions mattered, and I had the chance to learn a lot and collaborate with colleagues who were generous with their time and knowledge. The product itself is strong and constantly evolving, which keeps the work interesting. There’s a good balance between structure and flexibility, and I appreciated the trust and autonomy I was given in my role. Like any fast‑moving company, there were busy periods and shifting priorities, but nothing outside what you’d expect in a growing tech environment. The positives definitely outweighed the challenges.

Svantaggi

None that I can think of.

3,0
26 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great company to work for

Svantaggi

No leader support or coaching

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