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      Zillow

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      Recensioni su Zillow

      Client Engagement Specialist - Recensione dipendente - Client Engagement Specialist presso Zillow

      1,0
      31 ago 2016
      Client engagement specialist
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      *learning about corporate values and learning about other departments *good benefits and random perks such as a fitbit and a passport card for discounts *great view of pike place and good location in downtown *good snack options

      Svantaggi

      Honestly, my position is a glorified call center. If you don't call, you either text or email. Since we are a glorified call center, we don't get the benefit of having most holidays off and we work very unusual hours.That being said, the job gets quite boring and tedious. It's stagnant and soul crushing; it is probably the reason why people leave quickly. I say glorified call center, because most people do not know what they are getting themselves into. Some of my colleagues were not aware of the full details of the position, due to ambiguous phrasing from recruiters, until the actual training!

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      Risposta di Zillow
      9y
      Thanks for the detailed feedback. I’m sorry you’re not enjoying your experience at Zillow (though glad you like the perks, snacks, etc.) We try to be super transparent re: what the job is during the interview process, but we’ll take this as feedback that we may need to improve in that area. The attrition across the team is low, and most people according to our surveys enjoy the job. Some also use it as a stepping stone to more opportunities in the future (though we expect people to put in at least a year before moving.) Feel free to reach out to me directly if you’d like to discuss more, and see if you’re eligible for applying to different departments. You can email/call me at any time. tonys@zillow.com. –Tony Small, VP and General Manager, Premier Agent

      Esplora altre recensioni su Zillow

      5,0
      13 mag 2026
      Mortgage loan officer
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Great company to work for

      Svantaggi

      Long hours with low pay

      1
      2,0
      1 lug 2026
      Senior software engineer
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Generally the people I work with are great. They are supportive, creative, and work well as a team. Work-life balance is good, although some teams have more on-call than others.

      Svantaggi

      - Senior leadership has determined that inflation need not be a factor when calculating raises. - Also, we're having record profitability! But also money is very tight and we all need to tighten our belts. - Our stock is down 50% this year, but you all need to suck it up, even though stock is a huge part of pay. - We don't care that you are getting a 30% effective pay cut this year. - Performance ratings are calculated on vibes before reviews are actually written. - We've started outsourcing heavily to Mexico and India. - "We need to raise the bar" ("Please work harder for the same pay") - Health benefits have eroded for several years. - Other benefits have never been adjusted for inflation. - AI is becoming like a cult. We've actually been told that the dream is to never open a code editor again, despite the technology not being remotely ready for that (and with no proof that it is less expensive or saves time).

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