Senior Client Engagement Specialist - Recensione dipendente - Dipendente anonimo presso Zillow

5,0
23 set 2017
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Management - The senior management and Team Leads in this department genuinely care about the success of their people and the org. Specifically, JR, the VP of Client Experience, has the ability to make the people under him feel valued and respected. Although he manages an org of over 400 people, he makes his face known by everyone and has always been personable. Since day one, he has made great effort and succeeded in making much needed changes, most notably adding the senior position to provide more opportunity for reps to grow. Fast Paced Environment- There never seems to be dull moment in this department. This company is driven to provide the best product and service to our clients. Therefore, processes are always updated resulting in an atmosphere that is dynamic and enjoyable. Values- Zillow Group has a strong set of core values that are adapted from top, down. This company is persistent in their values and continue to embody them in all aspects of their work.

Svantaggi

There no downsides. Some may consider the hours and days of operation a downside of this position. However, I enjoy working 4-10s and have no problem coming in on the weekends.

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Risposta di Zillow
8y
Thank you for the great review! I am so glad that you are having a good experience here. We can always do better as a company. I am excited for the rollout of our "Owner's Manual" which will focus on career development. I think that is going to be a good addition to the other programs that we have which make ZG a great place to work. Thank you!

Esplora altre recensioni su Zillow

5,0
13 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great company to work for

Svantaggi

Long hours with low pay

1
2,0
1 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Generally the people I work with are great. They are supportive, creative, and work well as a team. Work-life balance is good, although some teams have more on-call than others.

Svantaggi

- Senior leadership has determined that inflation need not be a factor when calculating raises. - Also, we're having record profitability! But also money is very tight and we all need to tighten our belts. - Our stock is down 50% this year, but you all need to suck it up, even though stock is a huge part of pay. - We don't care that you are getting a 30% effective pay cut this year. - Performance ratings are calculated on vibes before reviews are actually written. - We've started outsourcing heavily to Mexico and India. - "We need to raise the bar" ("Please work harder for the same pay") - Health benefits have eroded for several years. - Other benefits have never been adjusted for inflation. - AI is becoming like a cult. We've actually been told that the dream is to never open a code editor again, despite the technology not being remotely ready for that (and with no proof that it is less expensive or saves time).

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