I have nothing bad to say about the work atmosphere or the pushy managers, I have no complaints about Quota , or daily call times, If you apply for a sales Job you should expect these things.
My cons are about what I sold I was explained by the few original sales reps that are left that this product has changed dramatically and by inherited accounts the same story. I like sales that is how i pay the bills but I like to sell a product I believe in. Being that one of Zillow's founders own glassdoor this may not get published so we shall see. I will explain in vague way from my understanding there used to be limited availability to buy space on Zillow but in the time I have been here the claims have been made that traffic has grown so more space becomes available to they pick certain days to have everyone come in at 6 am and push that space. I have inherited quite a few accounts from previous employees (this seems to happen often it is fast moving revolving door here) the accounts i have taken over tell me they gets theses calls every other month or sometimes monthly and they have taken it a few times but have yet to see and increase in ROI they say the ROI gets worse as we do this? and no this has not happened once , i hear this from a lot of those accounts it is discouraging. The seasoned reps say tell them if they don't take it someone else will and it will get worse, I personally do not feel good threatening paying customers who seem to like the service and when I have tried that some agents have cancelled. I enjoy selling what I beleive works. Spencer Rascoff I have read your responses to negative feed back "I was bummed when i read this" and "that does not seem to be the majority of the feedback". Like I have said the job is not my complaint it is saturation of the product.
There s no customer service for existing clients they call us in sales expect help we create a case and weeks can go by before something is done. I understand the logic on us fielding the cs so we can convert to sales (they always cancel btw) but paying customers are angry and managers are no help.
