Good but not great - Recensione dipendente - Senior Customer Success Manager presso Zillow

3,0
8 mag 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Benefits, fully remote, hours of work

Svantaggi

Little to no increase in pay for internal promotions. Company moral is low. Easy to get lost in such a large company and can feel like just a number in their roster

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Risposta di Zillow
1y
We appreciate your candid feedback. Your insights help us see how we can improve the employee experience, and we appreciate your input as we continue this journey together.

Esplora altre recensioni su Zillow

5,0
13 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great company to work for

Svantaggi

Long hours with low pay

1
3,0
8 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

You can make good money here.

Svantaggi

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Risposta di Zillow
1mo
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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