If you are an engineer, architect or tech analyst, do not join Zoom US - Recensione dipendente - Individual Contributor presso Zoom Communications

1,0
18 feb 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Benefits were okay, but no more. They took it all away to cut cost. Mgr is good and competent, but feel sorry for him. Line managers are lame ducks who are not allowed to drive anything by the vulturous senior leadership. Senior leaders do not lead, they micromanage. Culture used to good, not anymore. New senior leadership hires systematically destroying the morale of the US team to move jobs overseas.

Svantaggi

If you are an engineer, architect or tech analyst, do not join Zoom US. Particularly, do not join zoom IT. US engineering is miserable, everything owned by team in China. IT org is a miserable place to work, increasingly everything is moving and owned in India. Each org has its own engineering team, mostly controlled by non eng leaders (except product engineering) with zero knowledge of how to scale engineering with result being these different orgs work on the same codebase with zero synergy and no collaboration or communication with code and functional duplications and inconsistent software designs . Lot of tech debt all over the place. They are downsizing US team and moving jobs overseas. Senior leadership in IT treats US engineers and analysts like dirt and second class constantly threatening, intimidating and bullying them and pandering to teams in India treating them like darlings and overlook their incompetence and underperformance. Whereas US teams work as if there are knife on their throat all the time. They do of all of that publicly and unashamedly. The recent IT c-suite and his senior leaders have been really bad hires, who are destroying the culture from the core. They are busy in empire building by hiring folks from their inner circle and network creating a mafia like system sidelining everyone else who are not part of their inner circle. No diversity in talent. Contrarian ideas not welcome. You have to say "yes" and boot licker to survive. All engineering and technical ownership moving to India, with zero growth opportunity for US folks. Within a week of company wide layoff, IT leadership announced hiring of new folks in India. How apathetic with zero sensibilities and intelligence. Morale in US teams are at all time low. They did company wide layoff and cut employee benefits severly, and yet are spending multi million dollars in backoffice migration project in IT by hiring offshore consultants in India. This thing is not going to drive any innovation or bring new product to market or help in generating additional revenue, yet the IT C-suite and his directs have somehow convinced the executive leadership that this project is really important for zoom at this critical phase of the company when the company is struggling on all fronts.

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5,0
8 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great product, great team, work/life balance, great tools

Svantaggi

Products change rapidly and training isn't always helpful

1,0
23 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Nothing about this company is worth noting.

Svantaggi

One of the worst companies I have worked at. Management and leadership are disorganized and unsupportive. Employees get treated like dogs and are talked down to. No work life balance because everything is an escalation or because some “head” requested something. For a company so well regarded, they sure know to how be cheap and take away benefits. Parental leave is basically a slap you in the face. Comp is high but expect to have that dangled in your face or else you get let go. On site lunch and breakfast is nice but how much can you sugar coat the terrible work conditions with little snacks? Everything is such a mess. I’ve been here for almost 7 months and have not met a single person that enjoys their job. DO NOT JOIN ZOOM!

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Risposta di Zoom Communications
1d
Thank you for taking the time to share your experience. It's unfortunate to hear that your time at Zoom has not met your expectations. We understand from your feedback that concerns around leadership, communication, work-life balance, and employee support have had a significant impact on your experience. Creating a respectful, supportive workplace where employees feel valued and empowered is essential, and your perspective highlights the importance of consistent leadership, clear communication, and a positive employee experience. We appreciate you sharing your candid feedback and encourage you to reach out to engagement@zoom.us.
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