Good Place to work - Recensione dipendente - Customer Solution Analyst presso ZoomInfo

4,0
3 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Hybrid work model with 3 days work-from-office per week, offering good flexibility. Supportive and employee-friendly administration team. Complimentary food and snacks provided at the office. Cab facility available for commute convenience. 1 month paternity leave, which reflects a family-supportive policy.

Svantaggi

Growth progression follows a structured level-based framework (L1, L2, L3) with predefined expectations at each stage, similar to a service-based model. In a product-based environment, there could be more flexibility to recognize individual performance and fast-track growth based on impact and capability.

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Risposta di ZoomInfo
3mo
Thank you for taking the time to share such thoughtful feedback. We are glad the hybrid model, workplace support, and benefits are working well for you. We also appreciate your perspective on growth progression. We want performance and impact to be recognized, and we are continually working to ensure development paths feel clear, fair, and motivating. Thank you for the advice on differentiating opportunities for top contributors. – Whitney Littman, ZoomInfo VP of Customer Success

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5,0
1 lug 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

There is so much growth and opportunity within the company! I feel like our company is so "with it" with guides and new tools being brought in (especially now in the age of AI) that support our explosive improvements in both short and long term goals. The company has supported me with any resource I've needed and keeps me excited about "what's next". I feel like I become better each day and am so grateful for my team's support when going through anything difficult as well. I feel cared for and appreciated.

Svantaggi

The IT/software industry comes with more volatility in markets so while that's not the most comfortable, I know that consistency and the good actions we take every day is what makes me and our company successful in the long-run.

3,0
18 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good pay, good benefits and great office.

Svantaggi

Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

4
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Risposta di ZoomInfo
1w
Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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