Empowering place to work - Recensione dipendente - Customer Onboarding Manager presso ZoomInfo

5,0
12 gen 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Expectations from leadership are very clear - knowing what targets we need to hit helps me know how hard to hustle and when. On top of that, we're given the tools we need to succeed. At the end of the day when I send my closing report to my supervisor, she usually responds with, "Get gone!" It helps me know that I'm cheered on and celebrated for what I brought to the table - and I'm not left wondering if my manager thinks I shouldn't be leaving work yet, or that I should be pushing harder. Also, this is a company that doesn't just talk about inclusion as an ideal - there are very concrete ways that I feel I am able to show up fully in my intersecting identities. It's not just talked about top-down - it's also embodied through hiring practices and what is and isn't okay for colleagues to say to each other. Also the benefits are UNREAL. I feel actively advocated for by HR and how hard they work to get us the best resources and insurance plans. One of the other things I really appreciate is how transparent I feel like my leadership team is. They've communicated changes as soon as they know them, even if it means they don't have the nitty gritty details for us. I appreciate being looped in for the process and not just when decisions are final. It builds a culture of trust.

Svantaggi

The hustle is real. When you're on, you're really on. Sometimes the blackout dates mean that you can't take the unlimited PTO when you would most want to (depending on what team you're on). Despite this, when I close my computer at 5pm, I don't think about work until the next morning. I've never worked a night or a weekend, and the work life balance is absolutely possible to achieve. I also haven't been denied a single PTO request since I started working here, which is wild.

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5,0
1 lug 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

There is so much growth and opportunity within the company! I feel like our company is so "with it" with guides and new tools being brought in (especially now in the age of AI) that support our explosive improvements in both short and long term goals. The company has supported me with any resource I've needed and keeps me excited about "what's next". I feel like I become better each day and am so grateful for my team's support when going through anything difficult as well. I feel cared for and appreciated.

Svantaggi

The IT/software industry comes with more volatility in markets so while that's not the most comfortable, I know that consistency and the good actions we take every day is what makes me and our company successful in the long-run.

3,0
18 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good pay, good benefits and great office.

Svantaggi

Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

4
avatar
Risposta di ZoomInfo
6d
Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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