CSM - Recensione dipendente - Customer Success Manager (CSM) presso ag analytics

- Supportive and collaborative colleagues who try to help each other despite the challenges - High transparency regarding performance metrics - Some autonomy in structuring your daily work

- Lack of genuine support, guidance, and recognition from management - Micromanagement, inconsistent expectations, and a shifting strategy create confusion and stress - Little to no investment in long-term professional development or meaningful learning - Leadership lacks direction and openness to feedback; critical decisions often feel arbitrary - Limited influence over team or company decisions; feedback is unwelcome - Customer-facing quality is subpar, and short-term revenue focus leads to overselling - High stress levels and significant employee turnover

Nice and friendly colleagues Nice location

Lack of strategy Micro management No trust to employees CEO bullies employees