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      eBay

      Azienda coinvolta

      Recensioni su eBay

      Hard to leave the people - Recensione dipendente - Customer Solutions Specialist presso eBay

      4,0
      3 mag 2017
      Customer solutions specialist
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      People are amazing and helpful. Managers work with you and are understanding. Lots of free food and events. Open call center space, you're not stuck in a cubical by yourself.

      Svantaggi

      Heavy call volume, your stats are dependent on performance, customer satisfaction, Average handle time, attendance, After call work and Customer Surveys. All easy to achieve unless you get couple of bad surveys from Customers. Which can happen, it just is annoying when it survey is not about you but another agent.

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      5,0
      2 giu 2026
      Customer experience specialist
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      It is equivalent to winning the lottery for a dream job.

      Svantaggi

      Sunday work can be challenging- due to daycare challenges, but ebay supports work/life balance so its not really a con

      3,0
      20 giu 2026
      Software engineer
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Relaxing culture. family first. Stock performance is generally good for the recent two years and huge benefit if you're eligible for ESPP. Stable product with large customer base means you get opportunity to work on project with real impact.

      Svantaggi

      1. Blind push for AI and leadership expect unrealistic efficiency improvement 2. Layoff every year in Feb (2024, 2025, 2026) and sometimes can feel the tension in team 3. Legacy tech stack with isolated and fragile infrastructure. Developer friction is a real pain. You get random infra down every once a while and internal support becomes even worse since they started offshoring to LCOL area in 2025. 4. Hiring freeze in San Jose... just expect more layoff coming up + frequent meetings at night / early morning across regions

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