Great jumpstart point, but that's all. - Recensione dipendente - Support Engineer presso eGain

3,0
28 set 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The work environment is okay. Everyone gets along well. It is located in the heart of Silicon Valley with easy access.

Svantaggi

There is a sort of nepotism going rampant. The salaries are not competitive at all. The product is stuck in the 90s.

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5,0
4 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great experienced Great experienced Great experienced

Svantaggi

Lack Lack wlb. Bad salary

1,0
1 lug 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Supportive coworkers who were always willing to teach, answer questions, and help me succeed.

Svantaggi

Management needs significant improvement. I didn't feel supported or properly trained, and there was an expectation to know how to do tasks without adequate guidance. Communication was often unclear, and feedback focused more on mistakes than coaching. I also felt isolated, and it seemed employee concerns were discussed with others instead of being addressed directly. A more supportive and communicative management team would greatly improve the workplace.

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