Passa al contenutoPassa al piè di pagina
      employer cover photo
      employer logo
      employer logo

      eGain

      Questa è la tua azienda?

      Recensioni su eGain

      Great Role and Work Environment - Recensione dipendente - Customer Success Manager (CSM) presso eGain

      4,0
      2 set 2022
      Customer success manager (csm)
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Remote Work Small Collaborative Team Individual Contributor Thoughts and Opinion are Valued and Implemented Growth Opportunities

      Svantaggi

      Formal Training/Onboarding is minimal at start Expense Reimbursement vs a Company Card Does not extend CA Maternity/Paternity benefits to all employees as the highest standard; honors local standards based on where employee lives

      avatar
      Risposta di eGain
      3y
      I appreciate you taking the time to post a review on Glassdoor. It's great to hear that you are enjoying working with your colleagues. However, I am disappointed that you felt your training and possible onboarding experience did not meet your expectations. As our team continues to work in a remote/hybrid environment, we are working on a revamped onboarding program. We will continue to refine this program based on feedback. In addition, thank you for your feedback regarding employee policies.

      Esplora altre recensioni su eGain

      5,0
      4 mag 2026
      Gggre data analyst (entry level)
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Great experienced Great experienced Great experienced

      Svantaggi

      Lack Lack wlb. Bad salary

      1,0
      1 lug 2026
      Dipendente anonimo
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Supportive coworkers who were always willing to teach, answer questions, and help me succeed.

      Svantaggi

      Management needs significant improvement. I didn't feel supported or properly trained, and there was an expectation to know how to do tasks without adequate guidance. Communication was often unclear, and feedback focused more on mistakes than coaching. I also felt isolated, and it seemed employee concerns were discussed with others instead of being addressed directly. A more supportive and communicative management team would greatly improve the workplace.

      Vedi recensioni per: Utile|Valutazione|Data|Tutto
      Ricerche correlate: Offerte di lavoro di eGain | Stipendi di eGain | Benefit di eGain | Colloqui di eGain
      Recensioni su eGainRecensioni per Customer Success Manager (CSM) presso eGainRecensione su eGain