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      eGain

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      Recensioni su eGain

      Stay Away - Recensione dipendente - Sales presso eGain

      1,0
      28 ott 2022
      Sales
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      The technology is good and the people are nice.

      Svantaggi

      You'll find positive reviews lately because the company made everyone do it. Easily the worst training I've ever done. A few videos that you wont understand before they send you to prospect. Once you start prospecting, you'll have NO tools. They told me before I started that I'd have a bunch of leads from marketing and channels which I never received. No Salesforce (they use MSD), zoominfo, linkedin nav, no leads, no channels, etc.. Everyone is essentially a BDR so unless you like making 200 calls a week, stay away. You'll also have no room for growth since the teams are small with a few AE's and 4-5 managers in the country.

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      Risposta di eGain
      3y
      Thank you for your review and feedback. We appreciate you taking the time to share your experiences. And we are sorry to hear that you've experienced this during your time with eGain. We want all of our employees to feel valued and supported by eGain leadership and management teams, with the proper training to grow in the role. Please know that your feedback will be seen by the right people to ensure issues like this are addressed. Thank you for your work while you were with us, and all the best on your next steps!

      Esplora altre recensioni su eGain

      5,0
      4 mag 2026
      Gggre data analyst (entry level)
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Great experienced Great experienced Great experienced

      Svantaggi

      Lack Lack wlb. Bad salary

      1,0
      1 lug 2026
      Dipendente anonimo
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Supportive coworkers who were always willing to teach, answer questions, and help me succeed.

      Svantaggi

      Management needs significant improvement. I didn't feel supported or properly trained, and there was an expectation to know how to do tasks without adequate guidance. Communication was often unclear, and feedback focused more on mistakes than coaching. I also felt isolated, and it seemed employee concerns were discussed with others instead of being addressed directly. A more supportive and communicative management team would greatly improve the workplace.

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