All smoke- Nothing good about it - Recensione dipendente - Sales presso eGain

1,0
31 ott 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Please, I didn't see any Pros

Svantaggi

If you are a sales person, it is not the job for you. Just to get an SE for a demo, you have to jump through 10 different hoops. The price of eGain is about 3 times more that the next vendor. Customers actually laugh at the pricing.

avatar
Risposta di eGain
3y
Thank you for sharing this feedback. We are saddened to hear that you had a poor experience working here. We don’t always live up to our ideals, but we are trying to constantly evolve and grow, and welcome the opportunity to continue to improve. eGain is committed to fostering a supportive, healthy, collaborative, and positive work environment and would like to help in any way we can. Thank you.

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5,0
4 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great experienced Great experienced Great experienced

Svantaggi

Lack Lack wlb. Bad salary

1,0
1 lug 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Supportive coworkers who were always willing to teach, answer questions, and help me succeed.

Svantaggi

Management needs significant improvement. I didn't feel supported or properly trained, and there was an expectation to know how to do tasks without adequate guidance. Communication was often unclear, and feedback focused more on mistakes than coaching. I also felt isolated, and it seemed employee concerns were discussed with others instead of being addressed directly. A more supportive and communicative management team would greatly improve the workplace.

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