eGain

It's Impressive How Bad It Is Here - Recensione dipendente - Sales Director presso eGain

1,0

18 nov 2022

Consiglia

Gradimento del CEO

Pronostico commerciale

Vantaggi

Most of us on the Sales team are looking for other positions right now, and have each others' backs. Management is about to experience a rude awakening with the impending mass exodus, though it's debatable if they even care

Svantaggi

-Terrible Management that continuously switches sales strategies -Demo system glitches out 80% of the time on customer demos -They force you to use company slides that give customers "Windows95" vibes - No marketing team to support you - Even when you do build rapport with a customer, the SDR team in India will continuously blast them with spam, reducing any chance you have to maintain credibility -eGain can't actually scale fast enough to keep up with a large customer, so they would rather have you close smaller deals first - Many reps have complained that they've been "screwed over" by the company when it comes to commission

Risposta di eGain

Thank you for your review and feedback as we appreciate you taking the time to share your experience. Our management and leadership teams are committed to ensuring that all employees feel valued and supported at eGain, so your feedback will be reviewed by the appropriate team members to address the issues raised. We would also encourage you to speak with your manager, HR or a member of our leadership team, regarding any other concerns you have.

It's Impressive How Bad It Is Here - Recensione dipendente - Sales Director presso eGain

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