Passa al contenutoPassa al piè di pagina
      employer cover photo
      employer logo
      employer logo

      eGain

      Questa è la tua azienda?

      Recensioni su eGain

      Great People with Poor Leadership - Recensione dipendente - Customer Success Manager presso eGain

      2,0
      4 gen 2023
      Customer success manager
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Team members, workload, remote work

      Svantaggi

      Minimal coaching/leadership, horrible internal communication, fear to misstep during account reviews, MANY repetitive tracking tools, poor onboarding process for new hires

      avatar
      Risposta di eGain
      3y
      Thank you for your review and feedback, as we appreciate you taking the time to share your experiences. We are pleased to hear that you enjoyed working with your colleagues and that the workload resulted in a positive outcome. As we continue to evolve and grow as a company, we want all our employees to feel valued and supported by leadership. Your feedback will allow us to address our shortcomings, so that we can continue to build and support those around us.

      Esplora altre recensioni su eGain

      5,0
      4 mag 2026
      Gggre data analyst (entry level)
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Great experienced Great experienced Great experienced

      Svantaggi

      Lack Lack wlb. Bad salary

      1,0
      1 lug 2026
      Dipendente anonimo
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Supportive coworkers who were always willing to teach, answer questions, and help me succeed.

      Svantaggi

      Management needs significant improvement. I didn't feel supported or properly trained, and there was an expectation to know how to do tasks without adequate guidance. Communication was often unclear, and feedback focused more on mistakes than coaching. I also felt isolated, and it seemed employee concerns were discussed with others instead of being addressed directly. A more supportive and communicative management team would greatly improve the workplace.

      Vedi recensioni per: Utile|Valutazione|Data|Tutto
      Ricerche correlate: Offerte di lavoro di eGain | Stipendi di eGain | Benefit di eGain | Colloqui di eGain
      Recensioni su eGainRecensioni per Customer Success Manager presso eGainRecensione su eGain