Micro Managed - top down poor leadership - Recensione dipendente - Dipendente anonimo presso eGain

1,0
24 ott 2023
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Sounds good in the marketing material.

Svantaggi

Cannot execute a solid strategy, with changing priorities Micromanaged to the point that: when a lead comes in it has to be approved by the CEO so it can go into Salesforce and be assigned.

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Risposta di eGain
2y
Thank you for your review and feedback as we appreciate you taking the time to share your experiences. It's disappointing to hear what you've listed in the cons section. We are sorry to hear that you've experienced this. We want all of our employees to feel valued and supported by eGain leadership and management teams, so know that your feedback will be seen by the right people to ensure issues like this are addressed. Thank you for your work while you were with us, and all the best on your next steps!

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5,0
4 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great experienced Great experienced Great experienced

Svantaggi

Lack Lack wlb. Bad salary

1,0
1 lug 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Supportive coworkers who were always willing to teach, answer questions, and help me succeed.

Svantaggi

Management needs significant improvement. I didn't feel supported or properly trained, and there was an expectation to know how to do tasks without adequate guidance. Communication was often unclear, and feedback focused more on mistakes than coaching. I also felt isolated, and it seemed employee concerns were discussed with others instead of being addressed directly. A more supportive and communicative management team would greatly improve the workplace.

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