Good in general - Recensione dipendente - Customer Service Representative (CSR) presso easyJet

4,0
5 mag 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

excellent and helpful colleagues in a nice environment

Svantaggi

can be both physically & emotionally tiring, with most of the time standing

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Risposta di easyJet
3y
Hi. Thank you for leaving a review. We really appreciate your rating and feedback. It's great to see Pros that we're really proud of. We'll ensure the rest of your comments are taken on board, in-line with any future changes. We'd also encourage that you share your thoughts directly with your line manager, and/or HR business partner. We hope you continue to enjoy your journey with us - thriving amongst our orange spirit.

Esplora altre recensioni su easyJet

5,0
16 feb 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Fantastic at things and stuff

Svantaggi

It was great stuff to

1,0
25 nov 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

-Competitive pay and benefits for Malta aviation industry. -Skilled colleagues and opportunities for technical learning.

Svantaggi

-Serious reports of bullying, harassment, and neglect of staff mental health were escalated to top management, but rarely result in action. -The SUSO (Speak Up Speak Out) system does not work as advertised; staff complaints raised through SUSO are ignored or lead to retaliation, not resolution. -EasyJet’s “zero tolerance” policy on discrimination, bullying, and harassment is not upheld—investigations are slow, lack follow-through, and rarely result in change. -Evidence of disability discrimination at the highest levels has been presented; these concerns are dismissed or left unaddressed by senior management. -Employees who report problems or ask for reasonable adjustments face career setbacks and poor treatment. -Overall, morale is very low among those affected by discrimination or who have used internal reporting channels.

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