Was once a great company to work for - Recensione dipendente - Customer Success Manager presso iCIMS

Paid less than most other companies for the same job Too much work gets dumped on us and the definition of our role changes daily where it is not clear what we should and should not be doing. Over processed with processes that do not benefit our customer base. Managers are never around to help (nor are the directors) Claim there is opportunity for internal movement, but the recruiters do a terrible job at following up when you apply internally. Consistently will need to reach out to the recruiters to see if they even saw my application. IF you are hired for one role and the role changes to something else you are forced into the new role with new responsibilities or your other option is to quit (you can try to move to a new role with the company but as mentioned above, that is few and far between to actually happen). Some departments are more cliquey than others, but you will find some people to still act as if they are in high school.