I love this company but things need to change or the remaining talent will also leave! - Recensione dipendente - Customer Success presso iCIMS

3,0
12 nov 2019
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

* The central Jersey location is great, historic building with fantastic amenities * Lots of employee perks * Some of the smartest, most passionate, and talented people I've ever worked with * A culture that was incredibly inviting, supportive, and inclusive...at least for a while

Svantaggi

* Employees are required to learn and do things vastly different from their job description or roles they were hired for * Roles in Customer Service and Sales department are constantly being redefined by management * Mid-level manager don't do a great job of recognizing the hardest working or most dedicated employees * Honest feedback is ignored or discounted by management * Employees are over-worked, over-stressed, and under-payed * The company culture has suffered after the acquisition. We have fewer employee mixers, team outings, and gatherings to recognize individual contributors * Blame for poor performance in sales and retention is being shifted to the wrong part of the business

Esplora altre recensioni su iCIMS

2,0
1 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

My team was very committed to our customers and very collaborative with each other. Everyone was kind to each other, and historically there had been opportunities for mentorship and career development.

Svantaggi

Unclear expectations from leadership. We always felt like we were trying to play catch up with how things were changing. We also always felt like we were underpaid.

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