If I could give it a minus zero I would - Recensione dipendente - Senior Agent presso iQor

easy pre screening interview over the phone

have not been hired yet

It's a steady paycheck with decent health insurance options.

There is very little room for advancement. The company is loyal to those already in management, regardless of how poorly they preform and how many employees they lose as a result. No amount of effort nor performance on your part will change that. There is no discussing issues involving management with HR. The environment is toxic and unprofessional. The salaries offered are at the lowest point of the spectrum for the industries they support.