The collectors were scary! - Recensione dipendente - Specialist presso iQor

3,0
13 mar 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

IQor- Dept of veterans affairs: Great pay, huge bonuses, free insurance, super laid back work environment, attainable goals. SUPER ENTERTAINING (see below)

Svantaggi

The VA dept closed and everyone was either laid off or transferred to a collector job. The VA was nice because we were segragated from the bill collectors. You "punch in" with your fingerprint. The computer randomly asks you to scan your finger and if you're not at your desk, it clocks you out. If you're on a bathroom break that extends longer than 6 minutes - it clocks you out. Same if you're asking your manager a question that last longer than 6 minutes, sending a fax, ect... Work an 8 hour day? You'll be lucky to get paid for 7.15. No desks -tables. Tables with no drawers. No purse / phone at your table. You literally have a little middle school locker in a company wide locker room-bring your own lock. The bill collectors are scary! Seriously, they're ghetto. To name a few experiences: Locks picked and purses stolen from lockers. Reports of a gun in the locker room. Collectors FIGHTING a in the Parking lot. Collectors engaging in sexual activity in the parking lot - throwing used condoms on the grown. hair weave tracks on the bathroom floor. A cup full of pee with a pregnancy test Sticking out in the bathroom. One day, the brought an external company in to conduct random drug testing and over 50 collectors just left. I clearly remember one woman getting escorted out screaming another employee gave her a disease. In the parking lot, she carved this diseases name on the mans car. Girls dress like they're going to the club. If the parking lot was full, they'd make an additional / thirds row behind parked cars & trap the middle car there. No HR department on site. Restaurants won't deliver once you give them the address / company band because they've had too many encounters with the collectors. IQor shares a building with UHC, but UHC banned IQor employees from using the shared bathrooms, break room, bus stop thing made for smokers and hallway because of encounters with the collectors- the whole company is forced to use the non shares facilities. Wouldn't be a big deal if the cleaning guy didn't close the ladies room for an hour each day to clean. couldn't have food / drinks at their desk unless it was in a clear, capped bottle. Collectors couldn't wear ear buds/ head phones. Casual Friday is not inclusive to tennis shoes? Have to buy your PTO. I'm serious. Random companies would pay IQor to have their marketing team come in and sell random goods at inflates prices so they'd comandeer the breakroom. Every word that should be spelled with a "C" is spelled with a "Q". "Qollections"

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5,0
10 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

easy pre screening interview over the phone

Svantaggi

have not been hired yet

1,0
1 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

It's a steady paycheck with decent health insurance options.

Svantaggi

There is very little room for advancement. The company is loyal to those already in management, regardless of how poorly they preform and how many employees they lose as a result. No amount of effort nor performance on your part will change that. There is no discussing issues involving management with HR. The environment is toxic and unprofessional. The salaries offered are at the lowest point of the spectrum for the industries they support.

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