Awful - Recensione dipendente - Customer Service Advisor presso the LEGO Group

1,0
17 mag 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Been there for 6 years and no pros

Svantaggi

Awful management. These people don’t know how to hire quality employees and when they find quality employees they work them to the ground and underpay them until they leave. Nothing is fair here and nobody is treated equal. It’s close to impossible to move up unless you’re sleeping with someone in a different department who will take you under their wing. It’s such a grimey place. All our meetings are just replays of things we learned 4 years. They try to tell us how to do our job although the website has been broken for 10 years, takes over a month for product to ship out so the customers will hate you even though it has nothing to do with you. They will give you bad surveys for the delivery delays but then L2 will tell you that there’s nothing you can do.. then you’ll get blamed for these bad surveys though you were told to tell the customer there is nothing you can do. This place is literally a waste of life.

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Risposta di the LEGO Group
3y
Thanks for sharing your thoughts about your time at the LEGO Group. It’s disappointing to hear these comments, but we appreciate your honest feedback and will reflect on what you’ve said.

Esplora altre recensioni su the LEGO Group

5,0
2 lug 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Amazing employee discount and environment. Super fun place to work!

Svantaggi

Customer support center moved to Arizona.

4,0
4 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great Coworkers and Supervisors Great benefits 50% off on discounts on sets

Svantaggi

Overworked in the weekends and holidays there was many times where the store was understaffed and we needed more employees to work High School Mentality with some of the employee's people would have clique groups during work Going back to employees there was some employees that were very lazy and or incompetent and nothing was done about it

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