Not the best - Recensione dipendente - Customer Service Representative presso the LEGO Group

2,0
12 nov 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great vacation and personal time allotment, LEGO discount, very fun vibes in the department with activities, contests, and being able to decorate your desk. Annual bonus. Good job if you’re looking for just a job, not a career.

Svantaggi

High expectations (7 calls per hour, no time to think), depending on how much the management likes you, you can either get away with everything, or get away with nothing, definite favoritism, favoritism allows for reps to get hired for slightly better roles, but good luck getting out of the CS department if you don’t have a connection in another department. Pay isn’t that amazing. You can only take breaks during the 15 minute slots they have you scheduled for. No more desk decorations, sense of community has greatly diminished post-COVID

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Risposta di the LEGO Group
3y
Thanks for taking the time to share your experience. We'll pass on your feedback to the local team here as it's important they see this. If you feel that you'd like to follow up on any of the points please connect with a member of the team in Enfield so the issues you describe can be followed up.

Esplora altre recensioni su the LEGO Group

5,0
2 lug 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Amazing employee discount and environment. Super fun place to work!

Svantaggi

Customer support center moved to Arizona.

4,0
4 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great Coworkers and Supervisors Great benefits 50% off on discounts on sets

Svantaggi

Overworked in the weekends and holidays there was many times where the store was understaffed and we needed more employees to work High School Mentality with some of the employee's people would have clique groups during work Going back to employees there was some employees that were very lazy and or incompetent and nothing was done about it

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