Very informative and understanding. I was very nervous when I started but I felt that the questions were put in such a way to put me at comfort and at ease. I was able to relax and answer all questions to the best of my ability.
Ho presentato la mia candidatura online. La procedura ha richiesto 5 giorni. Ho sostenuto un colloquio presso ACD Direct nel mese di giu 2024
Colloquio
Training simulations,
Then Mock calls that you must pass. Checks your wifi first, then your headphones, then speed test, then audio. then mock calls. After that they let you know if you passed or not.
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso ACD Direct nel mese di ott 2013
Colloquio
NO INTERVIEW READING FROM A SCRIPT. It's about knowing how to take the tests and pass the test. They want you to be able to speak clearly and not be rude to customers. They want to know if you can pass a background check because you will be dealing with the donor's private info.