I applied online and received a request for a phone screen. When the rep called me, she called from an 800 number and started the call by verifying my name and asking me how I was--I almost hung up on her because I thought she was a telemarketer and I was waiting for a call from an interviewer! Eventually she introduced herself as being from ADP. She then proceeded to ask me a series of highly structured questions, ignoring any detail of context I provided to condense it down into a single bullet point or sentence. She frequently interrupted me while I was answering her questions and seemed to have trouble following my answers, so I did not feel like this person was the appropriate person to be interviewing me for the role. She didn't seem to understand how the situations I was describing applied to the role, which makes me question whether she understood the role at all. Her tone was condescending and I felt like I was a bother to her for not knowing that I was supposed to give her a bulleted list rather than answering in STAR format. ADP or the recruiter should have communicated how she wanted the answers to be provided so that I wasn't wasting my and her time providing detail when she didn't want it. I know that highly structured interviews are more valid predictors of performance, but this interviewer was plain and simple rude, and I almost felt like she hated her job, or hated me for being the person she had to waste her time interviewing. There is a better way to handle structured interviewing than that. To top it off, she couldn't even answer basic questions about the job like "does it require travel?" and "is it a sales role with a quota?"