An initial 5 minute video interview where you record yourself responding to written questions. They offer you a practice first which allows you to re-record takes you wish to redo. The actual responses do not offer you a chance to redo your response at all. Then if your successful you move to a second video stage called the assessment centre where your supposed to answer questions and present based on a store visit you complete prior. My assessment is was scheduled 6 weeks after the initial video interview. The interviewer deviated heavily from the format described in the preparation email.