Waited about 15 minutes until they actually called us in. It was a group interview, consisting of about 5 people. The interviewer would ask each person a different question, sometimes would ask the same question for two people. The questions consisted of scenarios, such as What would you do if a customer was rude?

Reached out for an interview relatively soon and questions were straightforward. Mostly in regards to experience and comfortability interacting with customers. They were clear about the next steps in the process.