Ho presentato la mia candidatura online. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso APCD (Sydney) nel mese di apr 2021
Colloquio
The interview process was structured and professional. It began with a phone screening followed by a video interview. Questions focused on technical knowledge, problem-solving, and teamwork scenarios. The panel was friendly and supportive.
Domande di colloquio [1]
Domanda 1
What is your approach when handling multiple IT support tickets at the same time?
I explained how I prioritize based on impact and urgency, use ticketing tools to stay organized, and communicate with users to manage expectations.