Ho presentato la mia candidatura online. La procedura ha richiesto 3 settimane. Ho sostenuto un colloquio presso AT&T (Little Rock, AR) nel mese di lug 2012
Colloquio
Went through 3 interviews before being hired. They wan't to hear all about how to empathize with customers.
Domande di colloquio [1]
Domanda 1
When you think of customer service what other company comes to mind?
You may apply online and may receive an email to schedule a phone interview. With one of their human resource agents. It may be a third-party conpany until you pass a preliminary interview and advance to the next stage. The interview was brief and straightforward and one may be hired on the spot.
Ho sostenuto un colloquio presso AT&T (Birmingham, AL)
Colloquio
Just like having a conversation. Basically asked about availability, working with others and independently, handling difficult customers and difficult situations, also how would you handle overcoming objection with sales and would that be a problem for you.
it was easy and fun to interview, with lots of questions but they made me feel welcomed. they touched based on everything i wanted to know about the role and all my expectations
