Was online interview and it was okay just a lot of scenario questions and even had to do a role play of him pretending to be a customer. It was about 40 or so minutes and is mostly just answering their questions
Domande di colloquio [1]
Domanda 1
Name a time you had a difficult challenge at work how you solved that challenge and what you learned from it.
Ho presentato la mia candidatura online. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso AT&T (Bronx, NY) nel mese di giu 2023
Colloquio
I had an video interview did some scenarios for a little over 30 mins. Did 2 customer service phone scenarios and just went over what to expect from att and how this position operates
Domande di colloquio [1]
Domanda 1
If a customer calls upset wanting to cancel their service how would you handle it