Ho sostenuto un colloquio presso AT&T (Chicago, IL)
Colloquio
It was easy and short. First you are offered a try out, you do mock customer services calls and answer how you would respond. If you pass that pat you are then offered an interview via video conference.
Domande di colloquio [1]
Domanda 1
Can you provide an example of a time when you successfully resolved a complex customer issue related to telecommunications services?
You may apply online and may receive an email to schedule a phone interview. With one of their human resource agents. It may be a third-party conpany until you pass a preliminary interview and advance to the next stage. The interview was brief and straightforward and one may be hired on the spot.
Ho sostenuto un colloquio presso AT&T (Birmingham, AL)
Colloquio
Just like having a conversation. Basically asked about availability, working with others and independently, handling difficult customers and difficult situations, also how would you handle overcoming objection with sales and would that be a problem for you.
it was easy and fun to interview, with lots of questions but they made me feel welcomed. they touched based on everything i wanted to know about the role and all my expectations