La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso AT&T nel mese di apr 2011
Colloquio
There was an initial phone interview were I was asked questions such as when have I have I went above and beyond for a customer.
I then had an interview with a district manager in person who asked similar questions and kind of broke down the responsibilities of the job.
After that I was interviewed by a Store Manager who tells you pretty much who he/she wants things ran at the store and tells you how important customer service is(a lot of companies preach this At&t really means it) and talks about quotas and things like that.(If you make it to this interview there is a really get chance you are going to get offered).
A week or so after this interview I was offered and accepted the position.
Domande di colloquio [1]
Domanda 1
When have you went above and beyond for a customer?
Ho sostenuto un colloquio presso AT&T (Overland Park, KS)
Colloquio
It is a basic customer service and teamwork questions. Asks you to teach them how to do something you're passionate about. Nothing crazy or unexpected. Laid back but professional, answered all my questions as well.
Ho presentato la mia candidatura online. La procedura ha richiesto 5 giorni. Ho sostenuto un colloquio presso AT&T nel mese di gen 2025
Colloquio
Interview itself is pretty easy. The two times I've interviewed with them as varied based on the manager, but they're pretty forthright with everything they're telling you and the expectations of the job.
After the initial interview, the store will likely assess your product knowledge. They may ask you about various cell phone models, features, or accessories, and how you would explain them to customers. This is to evaluate your ability to understand and communicate technical information.
