The interview was virtual and consisted of two interviews. One was a virtual self interview requiring you to answer basic questions about experience and situations you’ve experienced at work and to show my work area. The second was a virtual interview with a hiring manager. I had to do a speed test, talk about my work experience and show my computer specs.
Domande di colloquio [1]
Domanda 1
What relevant experience do you have? What do you do when a customer calls with a problem?
Quick and Easy. Normal behavioral and work experience related questions. Not stuffy and a kind interaction. If you do good in a role they keep you in the system for first dibs on future roles
Domande di colloquio [1]
Domanda 1
Behavioral and experience , situational and how you would handle, system setup
Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso Activus Connect (Orlando, FL) nel mese di ago 2024
Colloquio
Straightforward common Customer Service questions. Friendly and courteous. Easy platform to use. Quickly contacted to get everything going. Doing 2nd interview on a Saturday. Looking forward to the onboarding process with my recruiter.
Domande di colloquio [1]
Domanda 1
What are 3 things that you think are important in Customer Service?
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Activus Connect (Florida City, FL) nel mese di gen 2024
Colloquio
It was straight forward , tell us about your experience , how do you deal under pressure with an upset customer ,etc.it was super easy and got offer on spot