Not so difficult, if you can speak English good. Friendly HRs, 3 etapes of the interview - phone, English language test and group interview. During the group interview you have to tell the different ways for resolving customer problems.

Unprofessional interviewer. She can't stop checking how she looks like on the camera and keeps fixing her hair. She looks like she was somewhere coz she was certainly not paying attention to what I was saying.