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      Alaska Airlines

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      Ricerche correlate: Recensioni su Alaska Airlines | Offerte di lavoro di Alaska Airlines | Stipendi di Alaska Airlines | Benefit di Alaska Airlines
      Colloqui di Alaska AirlinesColloqui per Customer Service Agent presso Alaska AirlinesColloquio di Alaska Airlines


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      Colloquio per Customer Service Agent

      19 gen 2016
      Dipendente anonimo
      Washington, DC
      Offerta accettata
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso Alaska Airlines (Washington, DC) nel mese di dic 2015

      Colloquio

      After an online interview, they asked me to come in for a group interview. Due to cofusion about location, all of the candidates for the job ended up arriving late! (We all had to shuttle from the airport). To speed things up, they gave us the welcoming seminar telling people how hard it is, and what is expected (the metro does not run for the morning shift- so we're all required to have a reliable way to get to work), and some of the difficult aspects of the job. Then they gave all of us a time to meet for our one-on-one interviews. However, they had set up two tables with two employees and interviewed two people at the same time. After the first interview, you were asked to switch to the next employee while the other candidate does the same. One employee focused on work history and how it applies to the job, and the other played devils-advocate a bit. He asked a series of generic questions but then would ask more questions about your answer that seemed like he wasn't pleased. At first I thought he was just testing how I reacted, but then I feared he really didn't think my answers were good. I got an offer so I think he was just testing! Also, they watched us. They watched how we mingled with other people, and how we responded to the entire experience (especially since we all had an adrenaline rush getting there!)

      Domande di colloquio [5]

      Domanda 1

      Why do you want to be a CSA with Alaska Airlines?
      1 risposta

      Domanda 2

      Explain a time where you had a conflict with a fellow employee, and how did you resolve it?
      1 risposta

      Domanda 3

      Explain a time where someone remembered you, but you didn't remember them. Why did you stand out to them? (That's not the exact wording- but it's along those lines)
      1 risposta

      Domanda 4

      How does your prior work history fit in with this job?
      1 risposta

      Domanda 5

      What would be the hardest part working as a CSA?
      1 risposta
      4

      Altre recensioni di colloqui per Customer Service Agent presso Alaska Airlines

      Colloquio per Customer Service Agent

      28 feb 2026
      Dipendente anonimo
      Offerta accettata
      Esperienza positiva
      Colloquio facile

      Candidatura

      Ho sostenuto un colloquio presso Alaska Airlines

      Colloquio

      Several typical questions, very easy. Lasted less than 30 mins. They were eager to hire, it looks like. Let me know about the result of the interview the same day.

      Domande di colloquio [1]

      Domanda 1

      List one of your best and worst experiences in customer service
      Rispondi alla domanda

      Colloquio per Customer Service Agent

      4 set 2025
      Candidato anonimo a colloquio
      Palm Springs, CA
      Nessuna offerta
      Esperienza neutra
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso Alaska Airlines (Palm Springs, CA)

      Colloquio

      I applied for the CSA position and answered about 50 questions . I was invited to a pre orientation presentation via Zoom. There were about 35 people on the call. It lasted an hour. Individuals were not asked any questions , but you could ask questions . We were told we would hear within the next few days if chosen for a one on one interview. Basically they have their mind made up since they do not get to know you .

      Domande di colloquio [1]

      Domanda 1

      How would you deal with a difficult passenger
      Rispondi alla domanda

      Colloquio per Customer Service Agent

      18 apr 2025
      Candidato anonimo a colloquio
      Seattle, WA
      Offerta rifiutata
      Esperienza negativa
      Colloquio facile

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 2 mesi. Ho sostenuto un colloquio presso Alaska Airlines (Seattle, WA) nel mese di gen 2025

      Colloquio

      Very simple, easy, and straight forward. All you have to do is go into the interview, and be yourself. Smile a lot and show the recruiters why you are the right person for the job

      Domande di colloquio [1]

      Domanda 1

      Why do you want to work for Alaska Airlines?
      1 risposta
      1