Had one phone interview that took about 15-20 minutes. General questions about customer service experience and past work experience, and a couple hypothetical scenarios handling customers and any specific examples from your previous work handling difficult scenarios or customers. Interview concluded with a brief explanation as to what specific client the position was for, and set expectations for future communication via email. I was offered a job immediately and accepted, and all other communication regarding training, scheduling, and recieving work from home equipment was via email.

The interviewer asks just the experience in customer service, The interviewer asks just experience in customer service, The interviewer asks just the experience in customer service. The interviewer asks just the experience in customer service