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      American Airlines

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      Ricerche correlate: Recensioni su American Airlines | Offerte di lavoro di American Airlines | Stipendi di American Airlines | Benefit di American Airlines
      Colloqui di American AirlinesColloqui per Customer Service Representative presso American AirlinesColloquio di American Airlines


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      Colloquio per Customer Service Representative

      14 ago 2013
      Dipendente anonimo
      Los Angeles, CA
      Offerta accettata
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 4 settimane. Ho sostenuto un colloquio presso American Airlines (Los Angeles, CA) nel mese di gen 2011

      Colloquio

      I believe they were interviewing about 100 applicants over a 3 day period, 20 per group. Our group we all sat at a large table and were asked; What do know about AA?, Why do you want to work here? etc. Then we were given a written test on how to deal with difficult customers and how to handle it. Lastly were broken up into small groups of 2 or three and were interviewed by two managers; it was the basic HR questions and little getting to know your personality to see if you were a fit.

      Domande di colloquio [1]

      Domanda 1

      The written test contained a mathematical question with being short changed and how to deal with a customer that is difficult and has a $100 bill and you can't break it. The written test was timed, I believe you had 15-20 minutes to write down your answers for all 10 questions.
      3 risposte

      Altre recensioni di colloqui per Customer Service Representative presso American Airlines

      Colloquio per Customer Service Representative

      11 feb 2026
      Candidato anonimo a colloquio
      Nessuna offerta
      Esperienza negativa
      Colloquio nella media

      Candidatura

      Ho sostenuto un colloquio presso American Airlines

      Colloquio

      First they assign you an interview, so doesn’t matter if you are available or not, and they don’t tell you when it is until about 5 days before. I scrambled to get my work covered for that day and in an email they tell you to get to the airport 15 min before your time. I get their on time but have to wait at the ticket line to tell someone I’m there. By the time I get to a person, it’s my interview time and it proceeds to take more time for the agent to tell someone I’m even there. At this point I’m late and the supervisor tells me that the manager said I’m late and I’ll need to reschedule. It’s not even 3 minutes past, and I’ve left work early and driven 30 minutes for nothing. They don’t even validate my parking for me, so now I have to pay to park for nothing as well. Don’t bother applying here, it’s a waste of time.

      Colloquio per Customer Service Representative (CSR)

      1 gen 2026
      Dipendente anonimo
      Greenville, SC
      Offerta accettata
      Esperienza positiva
      Colloquio facile

      Candidatura

      Ho sostenuto un colloquio presso American Airlines (Greenville, SC)

      Colloquio

      The interview process was professional and well-structured. It began with an initial discussion about my background and experience, followed by questions focused on my skills, problem-solving abilities, and how I would handle responsibilities related to the role.

      Domande di colloquio [1]

      Domanda 1

      They asked me how I handle pressure when multiple priorities are competing. It stood out because it directly relates to the pace of the role and how I stay organized and focused
      Rispondi alla domanda
      1

      Colloquio per Customer Service Representative

      16 lug 2025
      Candidato anonimo a colloquio
      Nessuna offerta
      Esperienza neutra
      Colloquio nella media

      Candidatura

      Ho sostenuto un colloquio presso American Airlines

      Colloquio

      Not much to say, I didn’t get the job. I interviewed online and it was pretty straight forward, but I didn’t like the location I would’ve had to work at, so we didn’t proceed

      Domande di colloquio [1]

      Domanda 1

      Where have you worked in the past
      Rispondi alla domanda