Had a recruiter screen call, simple conversation that did not go very in depth. Then never heard back afterwards, emailed the recruiter to learn about status but never got a reply.

Painfully slow process, the Sourcing Partner in charge of the initial stages has no inclination to work whatsoever. It took him weeks to set up the first interview, which was a phone interview just with him! The Amex career website did not work for days so I could not access the updated job description. Instead I was sent a word document with highlighted edits all over it. Very unprofessional. When we finally got round to having the first interview, I was told at the end of it that it was refreshing to find a candidate with the right experience like me, as they had been unsuccessfully trying to recruit for months. He said the Hiring Manager was on annual leave for Christmas until early January and that they'd get back to me then. 8 weeks later, I am still waiting. I sent the Sourcing Partner a follow-up email that he ignored. All in all, an incredibly unprofessional and inefficient behaviour that has put me off from working at American Express for good.