Passa al contenutoPassa al piè di pagina
  • Lavori
  • Aziende
  • Stipendi
  • Per le aziende

      Migliora la tua carriera

      Scopri le tue potenzialità di guadagno, trova lavori da sogno e condividi approfondimenti su lavoro e vita privata in forma anonima.

      employer cover photo
      employer logo
      employer logo

      American Express

      Azienda coinvolta

      Circa
      Recensioni
      Stipendi e benefit
      Lavori
      Colloqui
      Colloqui
      Ricerche correlate: Recensioni su American Express | Offerte di lavoro di American Express | Stipendi di American Express | Benefit di American Express
      Colloqui di American ExpressColloqui per Customer Care Representative presso American ExpressColloquio di American Express


      Glassdoor

      • Chi siamo
      • Contattaci

      Aziende

      • Account Business gratuito
      • Spazio per le aziende
      • Blog per le aziende

      Informazioni

      • Aiuto
      • Linee guida
      • Condizioni d'uso
      • Privacy e scelte pubblicitarie
      • Non vendere né condividere le mie informazioni
      • Strumento per l'accettazione dei cookie

      Lavora con noi

      • Inserzionisti
      • Carriere
      Scarica l'app

      • Cerca:
      • Aziende
      • Lavori
      • Località

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" e il relativo logo sono marchi registrati di Glassdoor LLC.

      Aziende seguite

      Non lasciarti sfuggire opportunità e informazioni privilegiate seguendo le aziende dove vorresti lavorare.

      Ricerche di lavoro

      Ricevi suggerimenti e aggiornamenti personalizzati avviando le tue ricerche.

      Colloquio per Customer Care Representative

      10 mag 2013
      Dipendente anonimo
      Fort Lauderdale, FL
      Offerta accettata
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 3 giorni. Ho sostenuto un colloquio presso American Express (Fort Lauderdale, FL) nel mese di mag 2013

      Colloquio

      I applied online via americanexpress.com and took an hour long assessment which has multiple parts based on call scenarios, behavioral questions, and some arithmetic questions. The next day, I received a call to schedule a phone interview for the next day. I had the phone interview with a very pleasant young woman who asked many behavioral and experience based questions. I suggest you study the STAR method and jot down some examples ahead of time to prepare. A few hours after my phone interview, she called me back to schedule a face-to-face interview for the following day. She prepared me on how I should prepare and sent me the STAR method via email. I studied the company, their mission, what they stand for and strive for, and the position itself. They are such a wonderful company that i was very pleased to study about their history. My interview was with the Hiring Manager who asked me different behavioral questions and she was very polite as well. I received an offer right then and there and I was elated! Thank you American Express! I can't wait to be a part of the team. Good luck to all of you applying. Drug/Background/Education/Criminal test are the last step.

      Domande di colloquio [1]

      Domanda 1

      Tell me about a time when you planned a method or idea and it didn't work out the way you might have expected.
      6 risposte
      9

      Altre recensioni di colloqui per Customer Care Representative presso American Express

      Colloquio per Customer Care Representative

      30 ago 2022
      Dipendente anonimo
      Offerta accettata
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho sostenuto un colloquio presso American Express

      Colloquio

      Interview process was very smooth, had a great recruiter to prep me. Did 3 rounds of interviews, the last round was with multiple candidates and hiring managers from Amex. Answering questions and roll playing with different hiring managers as well as being responsive when the hiring managers was going through some job details

      Domande di colloquio [1]

      Domanda 1

      Tell me a time where I had to make a change into a work setting and how did I adapt and handle that change.
      Rispondi alla domanda
      1

      Colloquio per Customer Care Representative

      12 gen 2021
      Candidato anonimo a colloquio
      Miami, FL
      Nessuna offerta
      Esperienza negativa
      Colloquio difficile

      Candidatura

      Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso American Express (Miami, FL) nel mese di dic 2020

      Colloquio

      Had me answer 3 dry video questions, then HR called me asking generic "are you legal" questions, then radio silence for a month only to receive the no thanks email.

      Domande di colloquio [1]

      Domanda 1

      Have you ever upsold anything?
      1 risposta
      1

      Colloquio per Customer Care Representative

      29 apr 2022
      Dipendente anonimo
      Salt Lake City, UT
      Offerta accettata
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 6 giorni. Ho sostenuto un colloquio presso American Express (Salt Lake City, UT) nel mese di gen 2020

      Colloquio

      All of their interview questions are situational based, so bring with you a list of your accomplishments to find an answer to their questions. Also plan on providing a copy of your resume and possibly your list of references.

      Domande di colloquio [1]

      Domanda 1

      Tell me about a time where you were able to exceed a customer's expectations? What were the circumstances and how did you impress them?
      Rispondi alla domanda
      1