La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso American Express (Phoenix, AZ)
Colloquio
They contact you if you qualify after the assestment to do a digital interview on HireVue, where you answer 5 questions, then if you pass that they call to talk about the job and set up a phone interview, and if you pass the phone interview a couple days later you get contacted to set up an In person interview
Domande di colloquio [1]
Domanda 1
Responsibilities of previous jobs, why American Express? Why did you leave your previous jobs? A time when you were giving goals and merits? Your idea of great customer service? How do you give exceptional customer service?
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso American Express (Toronto, ON)
Colloquio
There was a long interview process, jumping between four to five different people. and then a long background check process. Overall, the process ran pretty smoothly but was very long
Domande di colloquio [1]
Domanda 1
Tell me a time you delt with an irrrate customer and how did you handle this.
Interviewers focus on whether my personality matches with the company values, and whether my ability can master the job. The interview is relatively casual though, instead of asking questions in one way, they constantly provide feedbacks, including credits and guidiance.
Domande di colloquio [1]
Domanda 1
I am located in Hong Kong. If you work in a Cha Chaan Teng, do you think politeness is important?
Friendly and casual; hiring leader was friendly and interview questions were pretty casual. There was a small case study to gauge your problem solving skills and impromptu mock call session.