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      American Express

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      Ricerche correlate: Recensioni su American Express | Offerte di lavoro di American Express | Stipendi di American Express | Benefit di American Express
      Colloqui di American ExpressColloqui per Merchant Services presso American ExpressColloquio di American Express


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      Colloquio per Merchant Services

      25 apr 2023
      Candidato anonimo a colloquio
      Gurgaon, Haryana

      Altre recensioni di colloqui per Merchant Services presso American Express

      Colloquio per Merchant Services

      30 ott 2015
      Dipendente anonimo
      Offerta accettata
      Esperienza positiva
      Colloquio difficile

      Candidatura

      Nessuna offerta
      Esperienza positiva
      Colloquio facile

      Candidatura

      Ho sostenuto un colloquio presso American Express (Gurgaon, Haryana)

      Colloquio

      Asked about my previous experience and some logical questions. Also why you want to change your profile. Grilled a bit about my job gap. We're cooperative and helpful. The the the the the the

      Domande di colloquio [1]

      Domanda 1

      Why did you change companies
      Rispondi alla domanda
      1

      Ho presentato la mia candidatura online. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso American Express

      Colloquio

      You take an assessment online where you will complete word problems, pattern solving, basic arithmetic, simulation based, typing test etc.. It can be a little challenging. Once passed, you may be invited to complete a digital interview with HireVue. You record yourself on video and answer basic questions regarding the role you applied for. If you have come this far, you may also proceed forward in a phone interview. My phone interview was around an hour and 20 minutes. I was asked very many questions regarding my score cards and phone metrics. They are looking for specific numbers, so be prepared. I was also asked several situational questions where they are looking for a STAR based answer. If you pass the phone interview, you will be asked to interview in person with a hiring manager. The hiring manager will also go over phone metrics and situational based questions. This interview was around an hour and 40 minutes for me. Very many questions were asked regarding experience and performance. Be prepared to have that information available and have an answer for the interviewer immediately. After all is done, they will contact you if they would like to offer you a position!

      Domande di colloquio [7]

      Domanda 1

      What resonates with you about American Express?
      Rispondi alla domanda

      Domanda 2

      Tell me about your average AHT over the month in addition to average inbound calls taken over the course of that month. Explain your scores.
      Rispondi alla domanda

      Domanda 3

      Explain your performance from where you started to where you are now and what sort of resources did you utilize to help you exceed in your position.
      Rispondi alla domanda

      Domanda 4

      Tell me a situation where a customer was initially hesitant to take your recommendations, but you were able to make them comfortable enough to listen to you.
      Rispondi alla domanda

      Domanda 5

      Tell me a time where you went above and beyond your normal job duties to assist a customer and what was the outcome.
      Rispondi alla domanda

      Domanda 6

      Why are you interested in the merchant services position?
      Rispondi alla domanda

      Domanda 7

      Tell me your personal accomplishments and what you're most proud of.
      Rispondi alla domanda
      9

      Colloquio per Merchant Services

      4 gen 2013
      Dipendente anonimo
      Phoenix, AZ
      Offerta accettata
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso American Express (Phoenix, AZ) nel mese di nov 2012

      Colloquio

      Applied online for merchant services position and got a call for a phone interview a few days later. The phone interview consisted of behavior type questions such as 'tell me a time when". I was set up an interview to meet in person before my phone interview ended. The face to face interview was very relaxed and nice. My interviewer again asked me behavior questions and gave me time to think and answer. I got a call within 2 days offering me the position.

      Domande di colloquio [1]

      Domanda 1

      n/a
      Rispondi alla domanda