First, there is a quick phone interview regarding your previous work experience, why you would like to be a tour guide and why you believe you would be a good fit for the position. Next,the face-to-face interview with a lead member and supervisor consists of telling a story and how a situation was handled or resolved. The longer the interview, the better it looks. They look for talkative people with great social skills. Eye contact, body language, posture, enthusiasm and a smile. After all, the Tour Guide is the front line of the brewery. Think Disney, you are always on stage when working and that is what they want to see in an interview.

The first couple of interviews were over the phone, just getting to know your personality and see some of your experience from previous positions. The next step was to go into the Brewery for an interview, which was pretty casual outside in the Biergarten. Two people were present at the interview, asking behavior questions and "tell me a time when you..." type of questions. In addition, we discussed past experience further.