I was referred by an Apple employee after she saw our project at a hackathon. I think she was pretty impressed with us, because she submitted our resumes to Apple. Though I did not make it through the funnel for some positions, I ended up getting a callback from a recruiter for an Escalation Engineering position within iTunes. The initial call with the recruiter is pretty brief, but they'll ask you questions about your career aspirations, your understanding of the position and the salary range you're looking at. The next step is a 30-minute phone screen with the hiring manager. In my case, both the hiring manager and one of the lead escalation engineers were on the call and asked me a mix of behavioral questions and also questions that gauged my technical knowledge (i.e. Do you know SQL, Excel, UNIX, etc.?). For my case, I think they were trying to get as much out of me as possible, so the phone interview was nearly an hour long - but it was a good conversation, so I didn't mind at all. If you make it past the phone screen, you are invited for a day up at Apple. If you're flying from a nearby area, they'll have you fly in and fly out same-day. If you're flying from farther away, they will provide for hotel accommodations but not transportation (at least from what I gathered). Each on-site interview differs. In my case, the team was pretty big, so I had about 12 back-to-back interviews, 30-minute interviews. Since this position communicates with a lot of different people, I talked to people from the product support team, the customer experience team, the software engineering team, etc. It gets exhausting, so make sure to take them up on the breaks that they offer you. Since I'm not as strong on the technical side, they wanted to do a follow-up interview with me two weeks after with the hiring manager and ask how I would prepare if given the position. They also wanted to schedule another interview after that interview with the hiring manager's boss. Unfortunately at this point, I had already received a really generous offer from another company, so I had to turn down the interview. Regardless, each interview experience is different, and I thought the people I interviewed with at Apple are all very smart and diligent and extremely hard-working.