Ho presentato la mia candidatura tramite segnalazione di un dipendente. Ho sostenuto un colloquio presso Apple (Atlanta, GA) nel mese di mag 2013
Colloquio
3 step interview process with skype and or Facetime as a communication vehicle. Process focuses on customer service, the technical skills are good to have but the customer service skills are a must
Domande di colloquio [1]
Domanda 1
How would you handle a tough customer service issue
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Apple (Galway)
Colloquio
Straughtforward process- the usual questions about the company and situational questions. They asked some problem solving questions also. Be prepared for the situational questions and to describe why you want to work for apple
Ho presentato la mia candidatura online. La procedura ha richiesto 4 settimane. Ho sostenuto un colloquio presso Apple
Colloquio
Hard interview, only because I didn’t prepare properly. make sure you study before time. Especially of how to reboot things from emails to apps. Also, having experience in tech support would make this interview breezy.
Domande di colloquio [1]
Domanda 1
How would you re-send an email that is not working the first time
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Apple
Colloquio
It was a little intimidating to be led through the building and be unaware of who would be in the room with you when you interview. Definitely increased the nerves.
Domande di colloquio [1]
Domanda 1
How would you handle a frustrated customer who has spoken to multiple advisors?