It was a very positive experience. I was asked about my skills and experience and how they apply to what I want. The rep seemed very interested in helping me, although there was a ton of paperwork which was frustrating because I had already done a lot of the exact same paperwork online

The interview process was very straightforward and friendly. It felt more like a casual conversation rather than a formal interview. The interviewer focused on understanding my personality, communication skills, and how I would respond in various situations. They asked general questions to get a sense of my approach to customer service and teamwork. Overall, it was a positive and relaxed experience, making it easy to showcase my skills and personality.