First had a phone screen and was told the next step would be a technical interview to test my understanding of the mobile app world. I was set up for an interview with "Chad" (name changed to protect the guilty), another CSM who asked me nothing technical but instead asked "Are you sure you really want this job?" Chad was standoffish and didn't seem to even want to interview me. I checked in two weeks later to ask when the technical interview would take place and the recruiter apologized and soon scheduled an interview with another CSM. The other CSM praised me for getting all the technical questions right and even getting the trick question. I then progressed to the onsite round, where once again I was to interview with Chad. Chad was even more of a biased, privileged tech bro this time. He showed his true colors when he asked me "As an older person, are you sure you are going to be OK with working with younger people who won't understand your cultural references?" I reminded Chad that diversity makes a team stronger - but was floored that he would ask me such an illegal question. The other CSM who interviewed me said he would hire me in a minute if the decision was his. To make a long story short, I was told there was going to be another round, which they later reneged on and blamed it on COVID. Two months later they were hiring again, but they would not consider my candidacy. If you aren't a straight white bro under 35, you may not want to consider applying or working here.

It was quick between recruiter, CSM team lead, to director of CSM. i went 3 out of 4 steps. it was 1-2 days between next round. I didn't get it because they are looking for candidate who has direct exposure of SDK