I would firstly like to extend our apologies for the lack of feedback which has resulted in your comments on Glass door. I can appreciate the disappointment the lack of feedback has caused. In relation to your first point; unfortunately, due to the high volume of applicants for that location and only a limited number of spaces, we were not able to consider you for the London role. However, our best practice is always to offer suitable candidates’ other locations as an alternative option should they wish to continue their application. In response to you not receiving feedback, we have investigated this matter and have been advised that on this occasion there had been an oversight, which we understand is not acceptable and apologise for this. If you are still happy to receive feedback, please would you contact us either by email or telephone, so that we can get this arranged. Again, thank you for raising this to us, and have since put steps in place to ensure this does not happen again.