Very brief telephone assessment and then an unprofessional face to face. Basic maths test and very basic competency questions, followed by brief chat on experience. Arrived and kept waiting in the canteen for 20 minutes for someone to come and interview me,..in the canteen! Atmosphere was very unprofessional. Interview finished in a break out booth (with dirty tables) in the call centre. Everything felt very disorganized. There was obviously a prescribed process to follow but this was done in an amateurish manner - which raises flags about how employees are treated, how seriously the work is taken and so on.

Straight forward, online and in person. Usual on site visit with more questions. Nothing too challenging. Usual CSR questions - tell us about a time, tell us about etc Then a site tour