8/21/16- Applied Online; 8/23/16 Contacted via phone for phone interview; 8/24/16 Completed phone interview and was sent an assessment; 8/30/16 Received email to set up face to face interview; 9/2/16 completed face to face interview in a hotel conference room, multiple interviews going on at once, lasted about 20 minutes, interview consisted of reviewing of background, customer service questions, and technical support questions.; 9/19/16 Received initial offer contingent upon background check and drug test.; Training doesn't start until November 7th.